X77 Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction

Welcome to the x77 platform (https://x77.plus). This Privacy Policy ("Policy") explains how x77 collects, uses, stores, and protects your personal information. By using our platform, you agree to this Policy.

X77 believes your privacy is a fundamental right. That is why we collect only the information we need and protect it with the highest level of security. This Policy has been written in plain language with Bangladesh users in mind, so every user is fully informed of their rights and our responsibilities.

This Privacy Policy applies to all x77 services, websites, mobile applications, and other digital platforms. If you have any questions, please reach out to us directly using the contact details provided at the end of this Policy.

2 What Information Is Collected

We collect various types of information when you register and use services on the x77 platform. The data types are broken down by category below:

3 How Information Is Collected

X77 collects information through several methods:

• Directly from you: Information you provide when filling out the registration form, updating your account, or contacting our support team.
• Automatically: When you use our website or app, device and usage information is collected through cookies, log files, and tracking technologies.
• Via Third Parties: Information may be received from payment processors, identity verification services, and fraud prevention providers.
• From Public Sources: Information may be collected from public records to meet legal and regulatory requirements.

All automated data collection is handled with full transparency, and you can disable non-essential tracking at any time through your cookie settings.

4 Use of Information

X77 uses your information only for legitimate and necessary purposes. The primary uses are:

• Creating, managing, and verifying accounts.
• Processing deposits, withdrawals, and other financial transactions.
• Personalizing your gaming experience and sending you relevant bonus offers.
• Ensuring platform security and preventing fraudulent activity.
• Meeting legal and regulatory obligations (KYC/AML).
• Improving customer service and resolving technical issues.
• Identifying at-risk behavior under our Responsible Gaming program.
• Sending promotional communications with your consent.

5 Sharing Information with Third Parties

X77 never sells your personal information. However, data may be shared with trusted third parties in specific circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and other payment services to complete transactions.
• Identity Verification Services: Your information may be shared with approved verification services as part of the KYC (Know Your Customer) process.
• Game Software Providers: Limited data may be shared with licensed software companies involved in operating the games.
• Legal Authorities: Information may be disclosed to government and regulatory bodies under court order or legal obligation.
• Fraud Prevention: Data may be shared with approved security services to protect the integrity of the platform.

6 Cookie Policy

X77 uses cookies and similar technologies to enhance your experience on our website and app. Cookies are small text files stored on your device.

You can disable optional cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

7 Data Security

X77 uses industry-leading technology to protect your personal information. Our security measures include:

• SSL/TLS Encryption: All data transfers are protected with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Additional verification required at account login.
• Firewall & DDoS Protection: Advanced security layers at the server level.
• Regular Security Audits: Regular system audits conducted by third-party security experts.
• Encrypted Storage: All sensitive data stored in our database is encrypted.
• Access Controls: Only authorized personnel can access specific data.

8 Data Retention Period

X77 retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For as long as the account is active, and for 5 years after closure (as required by law).
• Transaction Information: 7 years (financial regulatory requirement).
• KYC Documents: At least 5 years after account closure.
• Log & Session Data: 1 to 2 years.
• Marketing Preferences: Until you change them.

Once the retention period expires, your data is securely deleted or anonymized.

9 Your Rights

As an x77 user, you have the following rights over your personal information:

• Right to Access Your Data

  You can find out at any time what information x77 holds about you and how it is being used.

• Right to Rectification

  If any of your information is incorrect, you can request a correction. Many details can be updated directly through your account settings.

• Right to Erasure

  Where there is no legal obligation to retain it, you may request that your information be deleted.

• Right to Restrict Processing

  In certain circumstances, you may request that the processing of your data be restricted.

• Right to Data Portability

  You can receive your personal information in a structured, machine-readable format.

• Right to Object

  You may object to the use of your data for marketing purposes and withdraw your consent at any time.

To exercise these rights, please contact our support team. We generally respond to your request within 30 days.

10 Protection of Minors

X77 is exclusively for users aged 18 and above. We do not knowingly collect any information from minors.

• Age is verified at registration, and anyone under 18 is not permitted to create an account.
• If we become aware that any data from a minor has been collected inadvertently, it will be deleted immediately.
• If a parent or guardian believes their child has registered on x77, please notify our support team immediately.

11 Policy Updates

X77 reserves the right to update this Privacy Policy when necessary. In the event of changes, we will take the following steps:

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified of any significant changes via your registered email or through in-app notifications.
• At least 30 days' notice will be given before any major changes take effect.
• Continued use of the platform after any update will be considered acceptance of the revised Policy.

To view previous versions of our policy, please contact our support team.

12 Contact

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

• Email: [email protected]
• Live Chat: Use the live chat button in the bottom right corner of the website.
• Support Hours: 24 hours a day, 7 days a week.

We typically respond to all inquiries within 24 to 48 hours. For urgent matters, contact us directly via live chat.